VISION
To become a globally prominent Knitted garment manufacturer and be ranked amongst the top garment manufacturers in the world in terms of quality, service standards and ultimately customer satisfaction.
MISSION
We are committed to enhancing shareholder value through enhancing the financial performance of the company by creating rewarding, long-term customer relations. This is achieved through a three-pronged approach by ensuring open communication, quality goods and innovative solutions, as well as effective customer managed relationships.
Open communication means being honest and transparent with customers, providing them with consultative advice and information needed for them to make prudent decisions. At the same time, we strive towards making quality goods synonymous with our brand name. This translates to every part of our manufacturing process, from the choice of raw materials, design conceptualization and actual production and packaging. Cotton Shield sees our customers as partners and seeks out innovative solutions through active engagement with our partners to understand our customers’ needs.
Effective customer managed relationships mean empowering the customer with the ability to access information at any time regarding their relationship with Cotton Shield through the use of a myriad of communication mediums, with an emphasis on online mediums to enable timely and convenient access to business information for our customers.